About
I am a Product & Engineering Leader based in Singapore who builds AI-native workflow products end-to-end, from discovery through MVP to scale. My career spans co-founding an AI FinOps startup, leading product at a digital lending platform with 300K+ users, and founding a software consultancy that grew to 35+ people. I combine deep technical skills in multi-agent AI systems with sharp product instincts around experimentation, delivery discipline, and outcome-driven iteration.
How I Build
My operating model relies on evidence-based iteration and systems thinking. I don't just ship features; I optimize workflows.
Start with Workflow Truth
Map the real process, failure modes, edge cases, and incentives before writing code.
Ship Smallest Slice
MVP with measurable outcomes (time-to-complete, error rate) over feature bloat.
AI-Native = Reliability First
Eval plans, telemetry, guardrails, and HITL gates must exist before scaling.
Scale Through Systems
Quality strategy, delivery cadence, and pragmatic platformization.
Where I'm Strongest
- AI Agent Design: Multi-agent orchestration (supervisor + specialist patterns), composable prompt systems, RAG pipelines, guardrails & fallback design, hybrid LLM+heuristic pipelines, eval frameworks
- Product Discovery: Jobs-to-be-Done, user interviews, surveys, competitive analysis, opportunity sizing, problem framing
- Experimentation: A/B testing design, funnel diagnosis, cohort analysis, instrumentation planning, hypothesis-driven iteration
- Delivery Practices: Sprint planning, offshore team coordination, QA strategy, incident reduction, release discipline
- Stakeholder Communication: Investor pitches, cross-functional alignment, product storytelling, IC presentations
Signature Outcomes
- Fast Execution: Shipped an AI-native FinOps/O2C private beta in 6 weeks, onboarding 4 pilot SMEs.
- Business Impact: Improved loan application completion by 21% through funnel diagnosis and UX redesign.
- Engineering Quality: Reduced weekly incidents by 32% and cut delivery lead time by 44% via process upgrades.
- Leadership: Founded agency, scaled to 35+ team members, and led 40+ client projects.
Selected Work
ARiA (FingentiX) — Co-founder, Product & Engineering Lead
May 2025 – Present | Singapore
Co-founded ARiA, an AI-native FinOps platform automating Order-to-Cash for SME finance teams. Framed the first six weeks around a tight MVP: agent workflows for reconciliation and dunning/collections outreach with clear exception paths. Designed and implemented LLM-powered agents with human-in-the-loop controls, defined the core architecture (prompt design, tool orchestration, retrieval flows, guardrails), and built risk-profile classification using payment patterns.
- Shipped first private beta in 6 weeks; onboarded 4 pilot SMEs
- Built agent workflows for reconciliation and dunning with HITL controls
- Defined multi-agent architecture: supervisor routing, composable prompts, RAG, guardrails
- Set up analytics to measure agent success and guide product iterations
Antler — Entrepreneur in Residence
Feb 2025 – May 2025 | Singapore
Selected into Antler's Singapore founder residency to explore AI-native fintech ideas. Identified Order-to-Cash automation for SMEs as the most compelling opportunity. Built the first working prototype wiring LLM agents to synthetic finance data to prove end-to-end feasibility. Led the product and technical narrative in IC pitches, which culminated in a pre-seed investment and the spin-out of FingentiX.
- Explored multiple AI x fintech problem spaces via structured discovery
- Built first working prototype proving end-to-end feasibility
- Led product and technical narrative in Antler IC pitches
- Secured pre-seed investment and spun out FingentiX
AMAY Management — Lead Technical Product Manager
Apr 2023 – Jan 2025 | Singapore
Led product delivery for a B2C digital lending app (300K+ users) tackling three parallel tracks: funnel performance, reliability, and delivery speed — all tied to measurable outcomes.
- Improved loan application completion by 21% through funnel diagnosis, UX redesign, and incremental testing
- Reduced weekly incidents by 32% and increased automated test coverage to 34% via a quality-first approach
- Cut feature delivery lead time by 44% by upgrading architecture and tightening the delivery process
- Used analytics as the truth source — instrumentation, funnel analysis, and A/B testing framework
MM-Digital-Solutions — Founder, CEO
Nov 2017 – Dec 2022 | Myanmar
Ran a product-and-delivery organization inside a consultancy environment — turning ambiguous client problems into shippable software while scaling the team and maintaining quality across parallel projects.
- Scaled to 35+ across engineering, design, PM, and QA; delivered 40+ client projects with delivery discipline
- Built Digi-Zaay (Omnichannel Commerce): 0→1 to PMF; onboarded 10+ stores; increased merchant online sales by 27%
- Built Digi-Learn (LMS): shipped beta and launched with early adopter
- Raised seed funding from a Singapore-based VC
Earlier Roles
Product Technical Lead
Thamardaw, Karzo.com, Legacy.com.mm | Myanmar | May 2016 - Apr 2018
Led MVP sequencing, UX, QA, and deployment; conducted early user interviews and defined fulfillment workflows.
Senior Software Engineer
HonestBee SG, Aleph-Labs (OCBC Pay Anyone, MeaWallet, Starhub TV Buddy), SpaceDog | Singapore, Myanmar | July 2012 - Dec 2015
Built mobile apps (Android, iOS) and cross-platform apps; internal ops tools.
Education
- Post Graduate Diploma — India-Myanmar Center for Enhancement of IT Skills (IMCEITS), Mar 2010
- Bachelor of Computer Science (B.C.Sc) — University of Computer Studies, Yangon, Feb 2009
Skills & Expertise
- AI Agent Design: Multi-agent orchestration, composable prompt systems, RAG pipelines, guardrails, eval frameworks
- Product Discovery: Jobs-to-be-Done, user interviews, competitive analysis, opportunity sizing, problem framing
- Experimentation: A/B testing, funnel diagnosis, cohort analysis, instrumentation planning
- Delivery Practices: Sprint planning, offshore coordination, QA strategy, incident reduction
- Stakeholder Communication: Investor pitches, cross-functional alignment, product storytelling
Tools & Technologies
- Frontend & Mobile: React (TypeScript), Flutter (Dart), Kotlin, Swift
- Backend: Python (FastAPI), Node.js, PHP (Laravel)
- AI/ML: LangGraph, CrewAI, GPT, Claude, Gemini APIs
- Data & Infra: PostgreSQL, Redis, Pinecone, ChromaDB, Docker, GCP
- Integrations: WhatsApp Business API, Xero, Merge
- Dev Tools: Cursor, Copilot, Claude Code, CodeRabbit, CI/CD